Overview:
Reflet is an open-source product feedback and roadmap platform. It helps teams collect user feedback, prioritize feature requests, and communicate product direction through public roadmaps and changelogs. Built for startups, SaaS companies, open-source projects, agencies, and enterprises, Reflet provides a structured workflow for turning user input into actionable product decisions. It supports real-time collaboration, role-based team management, customizable branding, and options for public or private boards.
Core Features:
Feedback Management: Collect user feedback with upvoting, comments, and tags. Filter and search to prioritize features based on user input.
Roadmap Planning: Visualize product stages (Backlog → Planned → In Progress → Done) on a kanban-style board with drag-and-drop functionality.
Changelog & Releases: Publish release notes linked to feature requests, creating a feedback loop between users and the product team.
Real-Time Collaboration: Multiple users can edit boards simultaneously, with changes syncing across devices in milliseconds.
Team Management: Multi-tenant architecture with organizations, team invitations, and role-based access control (Owner, Admin, Member).
Branding & Customization: Customize public-facing pages with brand colors, custom CSS, and a custom domain.
Use Cases:
Startups: Collect early feedback from users and build features based on actual demand.
SaaS Companies: Maintain a transparent product roadmap to build user trust and reduce churn.
Open Source Projects: Allow the community to submit feature requests with voting to drive development priorities.
Agencies: Use private boards for client collaboration, with separate workspaces for each project.
Why It Matters:
As an open-source platform, Reflet gives teams full control over their product feedback data and roadmap. It can be self-hosted on the user's infrastructure, eliminating reliance on third-party SaaS tools. The real-time collaboration and role-based access features support team workflows directly within the product. Its multi-tenant architecture and SSO support make it suitable for organizations that need to manage multiple projects or teams separately.
