Overview:
Keep is an open-source AIOps and alert management platform designed to centralize alerts and incidents from multiple monitoring tools into a single interface. It addresses alert fatigue by providing deduplication, correlation, enrichment, and filtering capabilities. The platform targets DevOps, SRE, and platform engineering teams who need to manage alerts from various observability and incident management systems without switching contexts.
Core Features:
Single pane of glass: A customizable UI that consolidates all alerts and incidents from integrated tools into one view.
Alert deduplication and correlation: Automatically identifies duplicate alerts and correlates related incidents to reduce noise.
Bi-directional integrations: Syncing with monitoring, ticketing, and communication tools, enabling updates to flow in both directions.
Workflows: YAML-based automation for alert and incident management, triggered by events, schedules, or manual actions, with steps for data enrichment and actions like ticket updates or notifications.
AI-powered correlation and summarization: Uses AI backends (OpenAI, Anthropic, DeepSeek, Ollama, and others) to enrich alerts, correlate incidents, and generate summaries.
Enterprise security and access control: Supports SSO, SAML, OIDC, LDAP, RBAC, ABAC, and team management for granular permissions.
Use Cases:
Centralizing alerts from multiple observability tools: Teams using Datadog, Grafana, Prometheus, CloudWatch, and others can view and manage all alerts in one place.
Automating incident response: Workflows can automatically create tickets in Jira, send notifications to Slack or PagerDuty, and execute enrichment steps when critical alerts fire.
Reducing alert noise with deduplication and correlation: Operations teams can filter out duplicate alerts and group related incidents to focus on root causes.
Integrating AI for alert context: Enrich alerts with AI-generated summaries or context from backends like OpenAI or local models via Ollama, assisting triage.
Why It Matters:
As an open-source alternative to commercial AIOps platforms, Keep offers a self-hosted, customizable solution with a broad set of bi-directional integrations and enterprise security features. Its YAML-based workflow engine provides granular automation without requiring custom code, and the support for multiple AI backends allows teams to choose their preferred AI model for incident analysis. The platform’s on-premises deployment option makes it suitable for environments with strict data control requirements.
