At a Glance:
Reflet is an open-source product feedback and roadmap platform with upvoting, comments, a kanban-style roadmap, changelog releases, team roles, branding customization, and self-hosting support.
Overview:
Reflet is an open-source product feedback and roadmap platform designed to help teams collect, organize, and prioritize user feedback. It combines feedback boards with upvoting and commenting, a drag-and-drop kanban roadmap for visualizing feature stages, and a changelog system that links release notes back to user requests. The platform includes team management features with role-based access and multi-tenant organization support, alongside branding options such as custom colors, CSS, and domain configuration. Reflet can be used through its hosted free tier or self-hosted on a user's own infrastructure.
Key Decision Points:
Self-hosting availability: Reflet can be self-hosted on your own infrastructure in addition to its hosted free tier.
Real-time collaboration: Multiple users can work simultaneously with changes syncing across devices in milliseconds.
Role-based access control: Team management supports Owner, Admin, and Member roles within organizations.
Roadmap visibility control: Private boards are available for internal discussions while keeping public feedback transparent.
Modern TypeScript stack: Built with React 19, Next.js, Convex real-time backend, TailwindCSS, and Better-Auth, making it familiar to JavaScript/TypeScript developers.
Core Features:
Feedback management: Collect user feedback with upvoting, comments, tags, and full-text search with filtering by status and tags.
Kanban roadmap: Visualize product plans using a drag-and-drop board with Backlog, Planned, In Progress, and Done stages.
Changelog and releases: Publish release notes that link updates back to the specific feature requests.
Team management: Multi-tenant architecture with organization-level workspaces, team invitations, and role-based access control.
Branding customization: Customize public-facing pages with brand colors, custom CSS, and a custom domain.
Smart notifications: Receive alerts for status changes, new comments, and vote milestones.
Use Cases:
Startups: Gathering early user feedback and building features aligned with actual user demand.
SaaS companies: Maintaining a transparent public roadmap to build trust and reduce user churn.
Open source projects: Community-driven feature request boards with public voting.
Agencies: Client-facing boards with private workspaces for different client engagements.
Open-Source Alternative Value:
Reflet provides an open-source option for teams that want to run their own feedback and roadmap platform on their own infrastructure. Being self-hostable means teams are not required to use the hosted service to retain feedback data. The codebase is built on a modern TypeScript stack including React, Next.js, and Convex, making it practical for development teams to inspect and contribute. Its SSPL license permits free use, modification, and self-hosting, with contributions submitted under the same license.
